5 ms·

The title of this submission is a strict paraphrasing (despite being in quotes) of an already short tweet, which is pretty meh. The full tweet is: "Uber names/

by thedz 10y ago

The title of this submission is a strict paraphrasing (despite being in quotes) of an already short tweet, which is pretty meh. The full tweet is: "Uber names/blames me for account deletes, and has a different law firm -not Holders - investigating me. I have hired" "Uber names/blames me for account deletes" is a pretty bold claim, and doesn't feel like a routine investigation.

jefftchan 10y ago
For context, "Names/blames me for account deletes" is probably related to: http://www.complex.com/life/2017/02/uber-users-deleting-app-sexual-harassment-allegations-company-hurting http://www.complex.com/life/2017/02/uber-users-deleting-app-... https://twitter.com/FamousCeleb/status/834567373214539776/photo/1?ref_src=twsrc%5Etfw https://twitter.com/FamousCeleb/status/834567373214539776/ph...
- chaser7016 10y ago
  Why does a user have to email a company to delete their account? How is that consumer friendly, especially after Uber lets your account get hacked/1k stolen! This happened to me (I never used Uber.. signed up and forgot about it) and in my research I found out they know about the hacks and their PR message is its the user's fault for using a lame password. What a horrible company.. run by the worst vile, corrupt, arrogant sociopaths ever!
  - mattieuga 10y ago
    To be fair here, having to send an email to delete your account is true of the vast majority of companies.
    - chaser7016 10y ago
      It is? Who else does this so I can avoid them! It's an internet service .. I don't need to send an email to Facebook, twitter, etc to have my account canceled. Uber should be no different unless there's a pending charge then tell the user you can cancel after payment has cleared ...not wait until we feel like emailing you to handle your request because WE WANT TO LOCK YOU IN! I was and am still furious that I was unable to cancel my phantom Uber account immediately after my bank account got hacked. Any web service following this scheme is not doing it for their users but for themselves!!!
      - thiagowfx 10y ago
        Your Facebook account is never deleted. It is only deactivated.
        chaser7016 10y ago
        It's gone off the Internet for the user and everyone. Why are ppl defending this tactic because you use it at your startup and try to justify it as right when it's SO WRONG and hostile to your users.
gsylvie 10y ago
Fowler has probably received a letter from an Uber hired lawyer asking her to take down the blog and threatening to sue her for damages. Why else would she hire a lawyer? I see no other reason why she would hire a lawyer except to respond to a scary letter on scary letterhead that was probably personally served to her doorstep. (Which alone is a horrible experience one wishes on no one.) Everyone, buy that Microservices book! https://www.amazon.com/gp/product/1491965975/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1491965975&linkCode=as2&tag=susanfowler-20&linkId=8e434210b002d00be8507454a75c11ff https://www.amazon.com/gp/product/1491965975/ref=as_li_tl?ie... (I grabbed the link directly from Fowler's blog in case it includes any affiliate juice for her.)
- jlgaddis 10y ago
  It includes an affiliate code ("tag=susanfowler-20"). I don't know how much that would pay out but I assume she'd end up with more if you just sent her $1. (I'm hoping she provides a way for others to contribute towards her legal costs.)
  - gsylvie 10y ago
    O'Reilly sends her royalty cheques, too, for every sale, so I'm sure it's worth more than $1 to her!
emondi 10y ago
It also has the name of her hired law firm in a frame, you can see it better here https://mobile.twitter.com/susanthesquark/status/837339141520023552 https://mobile.twitter.com/susanthesquark/status/83733914152...
dang 10y ago
> despite being in quotes Good point. That's bad. We removed the quotes above.

by thedz 10y ago

jefftchan 10y ago

For context, "Names/blames me for account deletes" is probably related to: http://www.complex.com/life/2017/02/uber-users-deleting-app-sexual-harassment-allegations-company-hurting http://www.complex.com/life/2017/02/uber-users-deleting-app-... https://twitter.com/FamousCeleb/status/834567373214539776/photo/1?ref_src=twsrc%5Etfw https://twitter.com/FamousCeleb/status/834567373214539776/ph...

chaser7016 10y ago
Why does a user have to email a company to delete their account? How is that consumer friendly, especially after Uber lets your account get hacked/1k stolen! This happened to me (I never used Uber.. signed up and forgot about it) and in my research I found out they know about the hacks and their PR message is its the user's fault for using a lame password. What a horrible company.. run by the worst vile, corrupt, arrogant sociopaths ever!
- mattieuga 10y ago
  To be fair here, having to send an email to delete your account is true of the vast majority of companies.
  - chaser7016 10y ago
    It is? Who else does this so I can avoid them! It's an internet service .. I don't need to send an email to Facebook, twitter, etc to have my account canceled. Uber should be no different unless there's a pending charge then tell the user you can cancel after payment has cleared ...not wait until we feel like emailing you to handle your request because WE WANT TO LOCK YOU IN! I was and am still furious that I was unable to cancel my phantom Uber account immediately after my bank account got hacked. Any web service following this scheme is not doing it for their users but for themselves!!!
    - thiagowfx 10y ago
      Your Facebook account is never deleted. It is only deactivated.
      - chaser7016 10y ago
        It's gone off the Internet for the user and everyone. Why are ppl defending this tactic because you use it at your startup and try to justify it as right when it's SO WRONG and hostile to your users.

gsylvie 10y ago

Fowler has probably received a letter from an Uber hired lawyer asking her to take down the blog and threatening to sue her for damages. Why else would she hire a lawyer? I see no other reason why she would hire a lawyer except to respond to a scary letter on scary letterhead that was probably personally served to her doorstep. (Which alone is a horrible experience one wishes on no one.) Everyone, buy that Microservices book! https://www.amazon.com/gp/product/1491965975/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1491965975&linkCode=as2&tag=susanfowler-20&linkId=8e434210b002d00be8507454a75c11ff https://www.amazon.com/gp/product/1491965975/ref=as_li_tl?ie... (I grabbed the link directly from Fowler's blog in case it includes any affiliate juice for her.)

jlgaddis 10y ago
It includes an affiliate code ("tag=susanfowler-20"). I don't know how much that would pay out but I assume she'd end up with more if you just sent her $1. (I'm hoping she provides a way for others to contribute towards her legal costs.)
- gsylvie 10y ago
  O'Reilly sends her royalty cheques, too, for every sale, so I'm sure it's worth more than $1 to her!

emondi 10y ago

It also has the name of her hired law firm in a frame, you can see it better here https://mobile.twitter.com/susanthesquark/status/837339141520023552 https://mobile.twitter.com/susanthesquark/status/83733914152...

dang 10y ago

> despite being in quotes Good point. That's bad. We removed the quotes above.