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Personally, being pressured to top is bad UX. I feel bad when presented with the prompt via square et al. I'd much rather have the price baked in like other co
by hkmurakami 10y ago
Personally, being pressured to top is bad UX. I feel bad when presented with the prompt via square et al.
I'd much rather have the price baked in like other countries.
- eropple 10y agoI would rather have it baked in, too. But since it's not, and tipping is de facto part of the compensation for service jobs, the fact that you feel bad when you're presented with the tip prompt and choose not to leave one is not really a bad thing.
- smileysteve 10y ago> being pressured to top is bad UX You're not the customer of Square. It's great UX if your goal is to get more people tipping. (I've said this before at food trucks)
- hkmurakami 10y agoTotally valid point. But I changed from Chevron to Shell because of their bad UX for Safeway rewards integration, and I've noticed that Philz never asks me to tip on their Point of Sale system while places like Signtglass do. And my noticing will likely have affected by purchasing behavior.