Amazon is a superior service. I initially used Instacart. But then started to notice my orders would often need replacement items. So I opted for no replacemen

Amazon is a superior service. I initially used Instacart. But then started to notice my orders would often need replacement items. So I opted for no replacements, and it was even worse... because items that were very relevant in my order were left out and I had to order again. In addition, prices were very high compared to the store. Then, they wouldn't show up on the scheduled times. Then, if you canceled the order and talked to customer support, they would try to uncancel the order and schedule it for a completely arbitrary time where you might not even be home, a lot of decision making on your behalf with no confirmation. After all that chaos and constant fighting with customer support I switched to Amazon. They show up on time, the use durable packaging that is refrigerated if necessary, the prices are reasonable, item availability is "what you see is what you get" with no replacements, the delivery fee is a flat yearly fee... In all the time I have using Amazon Fresh or Prime now, I have had ZERO arguments with them. Now I only order from Amazon. In addition to that, they have the Amazon Dash, which I can use to scan the barcodes for the products I need to reorder to quickly add them to the cart, or set reminders for items I need to buy using Amazon Echo. Note that I am not affiliated with Amazon in any way. If I had to use Instacart again, I would probably use it to order 20 gallons of water, and then go to the store myself to buy the rest. The website is very incompetent at reflecting the effective stock and the system is not good at finding/suggesting replacements. The last time I used Instacart was to literally see what my last order was, so I could order the same things via Amazon.