5 ms·
Much of customer service and sales can't be scaled via technology, particularly in the B2smallB markets (ie - AirBnb), where there is a requirement for business
by WalterSear 10y ago
Much of customer service and sales can't be scaled via technology, particularly in the B2smallB markets (ie - AirBnb), where there is a requirement for business level support.
I've seen huge 'boiler room' setups at companies of this nature, with rows upon rows of support representatives in one big room.
- miguelrochefort 10y ago> Much of customer service and sales can't be scaled via technology I don't see why not. This looks like an important business opportunity.