>>In AU->US outsourcing, the motivation for outsourcing is not to drive down labor costs, because labor costs are clearly higher in the US. The only reason to o

>>In AU->US outsourcing, the motivation for outsourcing is not to drive down labor costs, because labor costs are clearly higher in the US. The only reason to outsource from AU to US is if people in the US can do it better. As an Indian who was in the trenches during the call center craze during the 2000's. Let me tell you our American managers used to often tell us the real reason for outsourcing to India was rarely if ever cost. It was scale, it was really hard to find college degree holders, and many times engineers in thousands of numbers to work on doing things like taking calls all night in the US. Apparently a lot of people in the US won't do jobs like these because they think its beneath their station.