What's missing from this apology is any statement about what, specifically, he's going to do to change. If you're reading this, Travis, here are some ideas: -

What's missing from this apology is any statement about what, specifically, he's going to do to change. If you're reading this, Travis, here are some ideas: - Overhaul transparency at Uber because you don't know how to monitor your culture & doing so takes longer to learn than letting in some light - Mindfulness meditation (lots of it) - Become an Uber driver for a month and only live off what you make driving. Do the Undercover Boss thing. - Brain programming (shameless plug: I invented methods for doing this & they double as mindfulness practices)