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I also don't get it. It can happen to anyone to lose their cool and it's not like he's insulted the driver or anything (in fact the driver is more aggressive).

I also don't get it. It can happen to anyone to lose their cool and it's not like he's insulted the driver or anything (in fact the driver is more aggressive). Also I'm not sure the driver should be video tapping his customers without their authorisation. Maybe it's a way for Uber to divert attention from the recent scandals and allow the CEO to apologise for something that's actually quite minor compared to the rest.

unclebucknasty 10y ago
It's not how you talk to people and, as the CEO, you have to take the high road. He's at the helm of a mulit-billion dollar company. He should be expected to deal with partners with more respect and deftness. Not only is it a decency thing, but losing his cool so easily doesn't inspire confidence in his ability to manage real crises. It's like he said himself, time to grow up.