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If I was a solo SaaS founder, I'd rather have 100 customers paying me $100/month apiece than 1,000 customers paying me $10/month. I go back and forth on this o
by jasonkester 10y ago
If I was a solo SaaS founder, I'd rather have 100 customers paying me $100/month apiece than 1,000 customers paying me $10/month.
I go back and forth on this one, since I have both $10 and $300 plans.
One one hand, it's frustrating to watch those $10 plans trickle in every day, barely making a dent in revenues. Fortunately, support needs are pretty low for my product, so more customers doesn't necessarily mean more work. And at least it's not a big deal to lose a customer (especially a high maintenance one).
On the other hand, while it's really cool to get the email announcing a new $300 signup (which translates directly to a $3k/year raise in my salary), it hits pretty hard when one of them leaves.
I think it'll always be a case of "the grass is greener".