I did not find this video problematic at all. If anything, I am impressed that Kalanick went for a conversation with the driver and on the same level. This coul

I did not find this video problematic at all. If anything, I am impressed that Kalanick went for a conversation with the driver and on the same level. This could be a cultural difference, but I perceived the driver tone as aggressive and bullying, when Kalanick was eager but civil. I think Kalanick handled the confrontation (which is what this was) pretty well. This fits his style and my perception of him and while he may not be a person I would want to hang out with, this is why Uber is successful with Kalanick as a CEO.