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>(Before that, you guys didn't at all have your shit together when it came to customer support) Sounds like it basically coincides with Diane Greene coming on
by hkmurakami 10y ago
>(Before that, you guys didn't at all have your shit together when it came to customer support)
Sounds like it basically coincides with Diane Greene coming on board to run the show -- which is great news for all of us with increased competition on not just the technical front but also support (which is often the deal maker/breaker)
- 7ewis 10y agoIs Diane really that good? I was at a talk last year, where she spoke, and as much as I love Google, it was one of the boat boring talks I've ever heard in my life. So monotone and uninteresting... and I'm probably one of the biggest Google fans out there.
- contingencies 10y agoI have no idea about the person in question, but stable and reliable infrastructure can be really boring. Unfortunately, it's also necessary.
- hkmurakami 10y agoI'm not familiar with her public speaking. But you want someone decidedly un-Google-like to run an enterprise software (non-engineering) operation. Look at Safra Catz's public speaking (Oracle). Terrible public speaker, terrific operator [1]. [1] though we may easily disagree with their business practices.
- ocdtrekkie 10y agoAbility to give interesting talks and ability to run good products are two completely different talents, and your comment is therefore pretty meaningless. In fact, I'd argue a lot of people good at one are not good at the other.