I always ask the drivers how they like Uber, whether they have considered Lyft (most use both), etc. The only group of highly disgruntled drivers are the ones

I always ask the drivers how they like Uber, whether they have considered Lyft (most use both), etc. The only group of highly disgruntled drivers are the ones who lived in the overpriced period of black cars that existed before Uber came into the market. The driver probably spent $97K on a luxury car expecting to be able to make the prevailing black car driver wage at the time. Uber did a great service to consumers by democratizing driving services, and now money flows to so many other people and does tremendous benefit to society. I'm glad Travis stood up for himself. Maybe if that driver had been more rational and less inclined to gripe about other people's successes causing his life to be miserable, he might have started Uber. He likely had a big advantage over Travis in terms of familiarity with the industry and would have made fewer mistakes early on.