Don't know if it's even possible, but I'd start by having a good hard look at the engagement stats. Twitter runs on those stats same way the police departments

Don't know if it's even possible, but I'd start by having a good hard look at the engagement stats. Twitter runs on those stats same way the police departments in The Wire do. And, as a consequence, they've been loath to do anything that dips those stats. Trolls, harassers and other bad actors all show up as _positives_ in Twitter's stats. Most of the UI features you hate probably cause upticks as well. In practice, making a better Twitter might be a worse business plan than continuing to flame out, so this is unlikely to happen.