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And my favourite part: "To receive a Service Credit, you must submit a claim by opening a case in the AWS Support Center." -- for a company that has built itsel
by nomadicactivist 10y ago
And my favourite part: "To receive a Service Credit, you must submit a claim by opening a case in the AWS Support Center." -- for a company that has built itself on automation, surely you could automate some bill credits based on the SLA.
- bdcravens 10y agoMany companies don't give out refunds and you have to proactively request. (alas my employer's value prop, in a completely different industry of course)
- ucaetano 10y agoDoes the AWS Support Center also run on AWS?
- kesor 10y agoYou can open tickets in support with API calls ... just sayin.