3 ms·
what's the SLA for s3?
by kangman 10y ago
what's the SLA for s3?
- nomadicactivist 10y agoHere it is, in typical SLA language... only AWS knows what it means https://aws.amazon.com/s3/sla/ https://aws.amazon.com/s3/sla/
- jpalomaki 10y agoThere's logic behind the complicated rules. The idea is that you can't cause the calculated availability to go down by generating lots of requests when the service is down.
- nomadicactivist 10y agoAnd my favourite part: "To receive a Service Credit, you must submit a claim by opening a case in the AWS Support Center." -- for a company that has built itself on automation, surely you could automate some bill credits based on the SLA.
- bdcravens 10y agoMany companies don't give out refunds and you have to proactively request. (alas my employer's value prop, in a completely different industry of course)
- ucaetano 10y agoDoes the AWS Support Center also run on AWS?
- kesor 10y agoYou can open tickets in support with API calls ... just sayin.