I had a charger with cords that frayed quickly, but was slightly out of warranty. Not only were the people at the Apple store not concerned, they insisted it wa

I had a charger with cords that frayed quickly, but was slightly out of warranty. Not only were the people at the Apple store not concerned, they insisted it was entirely my fault, and were very rude to me. Then when I called and complained the manager said they'd give me a free replacement. Then, when I returned, it was a repeat of the first time - they blamed it on me, were not interested at all in my explanation of ow the charger was damaged, and were very rude.