We use silverback every week, and it's a joy to use. Once we've run 10 or so test we queue up all the videos, watch them back to back, cringing every time someb

We use silverback every week, and it's a joy to use. Once we've run 10 or so test we queue up all the videos, watch them back to back, cringing every time somebody trying to search in a tags box etc, making a list of the screw ups and tally marking every time we see them. Painful, but amazing feedback.