3 ms·
At least they apologize. I've noticed a recent trend with bay area Uber drivers calling immediately after accepting the ride, asking the destination, and trying
by santaclaus 10y ago
At least they apologize. I've noticed a recent trend with bay area Uber drivers calling immediately after accepting the ride, asking the destination, and trying to strong-arm me into cancelling the ride if they don't feel like trip is worth it (the answer of course is hell no dude). I've been curious whether there has been a recent major change on their side of the app.
- ringwalt 10y agoI don't think it's gotten any better as far as cracking down on drivers. When I try to get picked up at NYC area airports, if the driver calls right away and asks where I'm going, I hang up, cancel and report them for violating the TOS, and request a refund (which I've always gotten).
- wiseleo 10y agoDrivers are able to do this because they can't be rated if the trip is canceled. Passengers should never cancel accepted trips. That's what I explain to my passengers when they complain about other drivers doing this. I never cancel my trips if the passenger is ready to go (some are too drunk or otherwise unable). Drivers who cherry pick can still be reported, but that's a manual process. The leading cause for driver deactivation is excessive cancel rate. For that reason, the passenger should insist that driver cancel the trip. I run into this when I call the passenger to confirm that they indeed wanted to order Plus service and that they are willing to wait 15-20 minutes for me to get there. They often think I am calling to cancel, but I never ask the destination since that's at least unethical and possibly illegal.