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Hey, thanks for the advice! Pricing is not something we have a lot of experience with, so we'll definitely take all that you say on board. We still need to wor
by jivings 10y ago
Hey, thanks for the advice! Pricing is not something we have a lot of experience with, so we'll definitely take all that you say on board.
We still need to work out the perfect pricing structure, but as it stands, once we are out of beta we will not be providing a free plan. I agree with your sentiment; I don't think offering the product for free gives us any long term advantages, and risks negatively impacting paying customers.
Thank you for the resources, and for a very valuable comment.
- brudgers 10y ago1. I'm mostly regurgitating Patio11's mantras with my own experience of trying to sell my services on the basis of saving client's money on the cost of the services I provide. 2. When you exit beta and drop the free tier, you are almost certainly going to create ill-will. A lot of that will be by users who legitimately feel burned because they invested time and effort in your platform and helped debug the code. They will feel, not unreasonably, that their trust has been betrayed. 3. Beta should be validating the business too. If you can't really charge for what you're making, it is better to be realistic about that sooner rather than later. Having a free tier is often a way of pretending that people will pay. Facebook and Twitter and Google and StackOverflow and Github can be free because they build on network effects that happen in the real world. I don't see a similarity in your product. http://venturebeat.com/2013/06/26/get-to-no-as-fast-as-you-can/ http://venturebeat.com/2013/06/26/get-to-no-as-fast-as-you-c...