According to https://www.nytimes.com/2015/11/01/business/dealbook/arbitration-everywhere-stacking-the-deck-of-justice.html?_r=0 https://www.nytimes.com/2015/11/

According to https://www.nytimes.com/2015/11/01/business/dealbook/arbitration-everywhere-stacking-the-deck-of-justice.html?_r=0 https://www.nytimes.com/2015/11/01/business/dealbook/arbitra... corporations can and do force arbitration to employees and customers. One of the reasons to do this is that it prevents class action lawsuits.