Your comment is 100% assumptions. > Sure, but Instacart is demolishing a very worker-popular tipping feature. That suggests that actually, there is a critical

Your comment is 100% assumptions. > Sure, but Instacart is demolishing a very worker-popular tipping feature. That suggests that actually, there is a critical mass of consumers willing to pay more. Nothing about this article says that to me. Nothing. At least one worker has given this information to someone who tweeted the information whose tweet was picked up by recode. We don't know if tipping is "very worker-popular" we know that some workers asked the company to change it back and they half capitulated. I'm personally a fan of charging higher fees and paying all workers the same living wage. That's effectively what a static service charge does. > The question is, why does it matter to Instacart so much that some consumers pay less than what they're willing to pay? We also don't know that. Do you know what the average tip was on instacart before this change? So you know that a 10% static service fee is lower than the average tip before now? Do you know if brown workers were tipped less than white workers? Men more than women, the inverse? We don't have the information required in order to make the judgements that you've decided to make.