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While there may come a point at which you have to say "no" to a customer, I would go to almost any length to not snub them. Why be rude or lose your temper if
by flatline 16y ago
While there may come a point at which you have to say "no" to a customer, I would go to almost any length to not snub them. Why be rude or lose your temper if someone is that passionate about your product/service? It's a professional relationship after all...
- bdickason 16y agoI agree completely. My word choice was poor. By 'Snub' I mean that I felt negative feelings (did not act on them) towards a customer. This is explained by my above post, which indicates that I set lofty goals which were not met (both by my fault and management inside of said company) and customers got pushy as the days progressed to weeks to months. Again, I am nice to them and try to support them the whole time, but when pieces aren't delivered, they get angry.