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Sure, let me rephrase, because you're righ. I do care. I definitely set unrealistic expectations for my customers, as identified below. In the past I've been b
by bdickason 16y ago
Sure, let me rephrase, because you're righ. I do care.
I definitely set unrealistic expectations for my customers, as identified below. In the past I've been bad about overpromising and then spreading our dev resources thin, which definitely contributes to this feeling that customers are pushy (because they don't get what we've promised).
This is something I've gotten better at recently, but still remains a major pain point: Keeping customers happy with the CURRENT featureset rather than promising new things.
I would say it's one of my greatest weaknesses.
- Wolf_Larsen 16y agoAwesome, you've identified one of your biggest weaknesses. Also, you've gotten better at it recently. It seems to me like you need some time to work on that. For me, learning to say "no" and establishing my authority to clients regarding the direction of a project was HARD. It took me at least 2 years from the first time I noticed to get to a point that I could run a project pretty damn smoothly. Also, I suggest you take some time off. Like, a day or two just hiking / playing around / having sex / whatever. Just go outside and so something away from computers and away from your customer's emails. Then come back with an objective mission of taking care of shit in a prioritized way. Thats my last advice : write down what needs to be accomplished and check it off. Do it each week or monthly at first and eventually you'll be banging them out daily and feeling stoked. Good luck!
- bdickason 16y agoThanks Wolf. This is honestly my favorite post of the entire thread. Your advice is on point and speaks from personal experience :) Appreciate it! I'm taking a few days off this weekend during the holiday. Hoping for the best :D