I have a strong feeling you are giving things up at the moment when you feel you 'get it'. I guess the best advice will be to follow what Kathy said in her blo

I have a strong feeling you are giving things up at the moment when you feel you 'get it'. I guess the best advice will be to follow what Kathy said in her blog: http://headrush.typepad.com/creating_passionate_users/2006/03/how_to_be_an_ex.html http://headrush.typepad.com/creating_passionate_users/2006/0...