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I agree that companies like Uber and Instacart should be doing a lot more to foster employee loyalty. Who knows, maybe the future of these semi-infrastructure
by grandalf 10y ago
I agree that companies like Uber and Instacart should be doing a lot more to foster employee loyalty.
Who knows, maybe the future of these semi-infrastructure businesses is actually as co-ops, with workers earning a stake that can be worth more in the long term.
I'd like to see one of these companies create a special class of stock and award one unit for every dollar of business each employee participates in.
- abraae 10y agoI'd guess that none of them want that to happen, and it would only be a new entrant who would ever be so disruptive. I hope you're right though, that could be a truly superior business model. You can't underestimate the power of a radically engaged workforce.
- grandalf 10y agoTrue, I think Uber and Lyft are very unlikely to do it. As a consequence, drivers are extremely disloyal and many have two phones, one running each app and they pick on a ride by ride basis which app to use. I think it's getting easier and easier for a new entrant to disrupt the market by offering a platform that better incentivizes driver loyalty. It's not necessary to force drivers to switch, only to put the new app on one of the phones they are already using.