Well, Jira has an 80/20 problem: it tries to do the 20% that satisfies 80% of the users (cases.) so far so good, but when you trip over one of the details that

Well, Jira has an 80/20 problem: it tries to do the 20% that satisfies 80% of the users (cases.) so far so good, but when you trip over one of the details that make up the remaining 80% you're SOL. JIRA-1330 is my favorite :)