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For a sys admin, devops, sre or whatever you want to call us this week, I like the following question for senior level people What has been your biggest screw
by hijinks 10y ago
For a sys admin, devops, sre or whatever you want to call us this week, I like the following question for senior level people
What has been your biggest screw up to cause a production outage and what did you take from that?
If they say they never caused an outage or give some answer that isn't a screw up, I know one of two things
1) They arent senior level to be put in charge of handling major changes on production
2) They are the type of person that tries to hide screw ups from the rest of the team.
- dsacco 10y agoI like this, but I want to follow up by asking what your idea of a "good" answer is, what a "bad" idea is and how you would see through a bullshit answer.
- hijinks 10y agoFor me a good answer is a story about a human screw up that took down production and then the follow up is talking about steps they took to make sure it never happened again. The big thing I'm looking for is mistakes are good learning experiences for people and if you make a mistake its time to reflect on the mistake to make sure it never happens again. So I want to hear how they made sure that mistake or anything like it won't happen again.