My point wasn't that there aren't alternatives, it was that people are using Facebook for more and more day to day tasks. As for point 5 I was referencing the f

My point wasn't that there aren't alternatives, it was that people are using Facebook for more and more day to day tasks. As for point 5 I was referencing the fact that instead of calling businesses people are able to message them through Facebook. Nothing to do with leads or generating clients (which again leads back to my point - having not used Facebook in 8 years your idea of what it is and what it is used for is highly skewed).