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Robots are the visible automation threat. There will be at least as much automation, if not much more, in the back office. There are so many business processes

• brandon272 10y ago
  Somehow people seem to still be doing a lot of same thing in back office operations that they were doing 20 years ago even though the capability and technology to automate it all away has been in front of us.
  • philipkglass 10y ago
    I think it's happening patchily and at different rates. I'm reminded of the long march toward the "paperless office." It was first predicted ages ago. When I entered the work force in the mid-2000s the paperless office seemed to be widely regarded as a joke, like controlled fusion power. I could see why: my first job, for a large research institution, deluged me with paper. But after I switched to writing software a few years later, all my workplaces were damn near paperless. I go months between needing to print anything for my job though there is still a printer available. And a few years ago the world hit Peak Paper, despite the big orgs that are still far from paperless: https://aeon.co/ideas/doing-more-with-less-the-economic-lesson-of-peak-paper https://aeon.co/ideas/doing-more-with-less-the-economic-less...