> Also increased complexity != increase in headcount. Why not, exactly? Unless you are saying that Valve/Riot employs smarter people than Snap, I can't see rea

> Also increased complexity != increase in headcount. Why not, exactly? Unless you are saying that Valve/Riot employs smarter people than Snap, I can't see really why a less complex product requires more people to develop and/or maintain it. > If I had to guess, I would surmise that Snap employs a lot of people in ad sales and far more in customer service/messaging than any developer. Advertising would definitely be a source of overhead, but customer service? Does Snap even have a support line? And why do you assume that services like Steam or LoL don't also require customer service?