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Oh it goes way deeper than that. I used to work at a mid-sized business, maybe 220 staff at peak and they wanted SAP as a straight up CRM - cost for the buildin
by synicalx 10y ago
Oh it goes way deeper than that. I used to work at a mid-sized business, maybe 220 staff at peak and they wanted SAP as a straight up CRM - cost for the building was about $120k + licencing (I don't know how much that was).
But there is a huge amount of customising you can do, the biggest part I've found is normally the integration with existing systems/data sets/data sources. As far as I'm aware, it will integrate with just about anything - I've seen it pull data from Access 2002 databases, proprietary analytics tools, in-house software that was completely undocumented etc etc. It costs many many $$'s though, good example of how throwing money at a problem can eventually fix it.