The author asked a bunch of questions and even used the anecdote in a blog post. I think tipping here is fine and also the ethical thing to do. There was no tip

The author asked a bunch of questions and even used the anecdote in a blog post. I think tipping here is fine and also the ethical thing to do. There was no tip option so...shrug. Do people not carry cash anymore, could have tipped in cash imo I'm European and I actually prefer the tipping system for service over higher base wages. I'd much rather have the customers decide who gets paid better than giving equal wages to the crappy service at the cost of the good people and hoping the employer filters out the bad apples and rewards the good ones. Then again it's pretty rare to see "well your service was horrible, have 0$ as a tip" and the tipping also kind of smears together into one big "roughly 10-20% every time independent of service"...so whatever I just accept the better base wage and only tip for good service now. It's usually 25% or nothing for me.