3 ms·

Don't know. I've had mine for > 6 years now, not a single problem with it. Newer ones aren't as good?

dbg31415 10y ago
3-4 years ago maybe? DC 33 I think is what I had. The little hose that connected to the bottom near the spinning brush wouldn't stay connected... I had to put duct tape on it... And one of the wheels came out of it's little "axel" and wouldn't stay in... had to super glue that. The canister button broke... had to use like a paper-clip to wiggle that open. And what I think was a major design flaw... When I turned it on, it took like 30 seconds to actually get any suction... when I contacted support on that they said it had to build up pressure. So I would turn the vacuum on, let it sit for a minute before I could use it. Total joke. I wasted time taking it to a repair shop that offered to replace the motor... for basically the cost of a new one. Dyson wouldn't cover it. Anyway they don't make that model any more... and if you're happy with what you got, I'm happy for you. I wasn't happy with what I got and Dyson made me take it back to Costco instead of offering to stand behind their product. I want to say it was something like $400... seems like for that price they should stand behind it. https://www.amazon.com/Dyson-DC33-Multi-Floor-Upright-Bagless/product-reviews/B0043EW354/ref=cm_cr_dp_d_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=avp_only_reviews https://www.amazon.com/Dyson-DC33-Multi-Floor-Upright-Bagles...
- okonomiyaki3000 10y ago
  Sorry to hear about that. When we were shopping for a vacuum, I had concerns that the dyson's construction looked fragile so we went with something else. Good to know we made the right decision.
- simooooo 10y ago
  That 30 seconds thing is horse shit. Never encountered that with any of the 4-5 dysons I've used
  - dbg31415 10y ago
    I'm fairly certain there was something wrong with the motor. The fact that the support rep told me it had to build pressure... and wouldn't just default to, "Let's RMA it!" is the real issue. $400 vacuum that supposedly had a 5-year warranty but no clue what the warranty actually covered after talking to their support team. Costco though, I know a store isn't thought of as a product, but the fact you can return anything there -- no questions asked -- that's really nice! I started having issues with the vacuum 2-4 months into owning it (the hose disconnecting all the time was the first issue), returned it to Costco about a year after I bought it.
acheron 10y ago
Mine's 12 years old and still works great. Anecdotally I've heard other people complain about the newer ones too, so maybe the quality control is slipping?

3-4 years ago maybe? DC 33 I think is what I had. The little hose that connected to the bottom near the spinning brush wouldn't stay connected... I had to put duct tape on it... And one of the wheels came out of it's little "axel" and wouldn't stay in... had to super glue that. The canister button broke... had to use like a paper-clip to wiggle that open. And what I think was a major design flaw... When I turned it on, it took like 30 seconds to actually get any suction... when I contacted support on that they said it had to build up pressure. So I would turn the vacuum on, let it sit for a minute before I could use it. Total joke. I wasted time taking it to a repair shop that offered to replace the motor... for basically the cost of a new one. Dyson wouldn't cover it. Anyway they don't make that model any more... and if you're happy with what you got, I'm happy for you. I wasn't happy with what I got and Dyson made me take it back to Costco instead of offering to stand behind their product. I want to say it was something like $400... seems like for that price they should stand behind it. https://www.amazon.com/Dyson-DC33-Multi-Floor-Upright-Bagless/product-reviews/B0043EW354/ref=cm_cr_dp_d_hist_1?ie=UTF8&filterByStar=one_star&reviewerType=avp_only_reviews https://www.amazon.com/Dyson-DC33-Multi-Floor-Upright-Bagles...

okonomiyaki3000 10y ago
Sorry to hear about that. When we were shopping for a vacuum, I had concerns that the dyson's construction looked fragile so we went with something else. Good to know we made the right decision.
simooooo 10y ago
That 30 seconds thing is horse shit. Never encountered that with any of the 4-5 dysons I've used
- dbg31415 10y ago
  I'm fairly certain there was something wrong with the motor. The fact that the support rep told me it had to build pressure... and wouldn't just default to, "Let's RMA it!" is the real issue. $400 vacuum that supposedly had a 5-year warranty but no clue what the warranty actually covered after talking to their support team. Costco though, I know a store isn't thought of as a product, but the fact you can return anything there -- no questions asked -- that's really nice! I started having issues with the vacuum 2-4 months into owning it (the hose disconnecting all the time was the first issue), returned it to Costco about a year after I bought it.

acheron 10y ago

Mine's 12 years old and still works great. Anecdotally I've heard other people complain about the newer ones too, so maybe the quality control is slipping?