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That's a rather insulting comment, and it's completely wrong. Apple engineers tell you to file a radar because if it's not in radar, it won't get done. Period.
by eridius 10y ago
That's a rather insulting comment, and it's completely wrong. Apple engineers tell you to file a radar because if it's not in radar, it won't get done. Period. Radar is the way Apple engineers track work that needs to get done, and if nobody files a radar, it can't be tracked, prioritized, assigned, and completed.
- jvz 10y agoThe problem is that none of that is apparent to an outsider. You can tell developers that filing radars is important until you're blue in the face, but as long as dealing with Radar from the outside is functionally identical to talking to a wall, you shouldn't be surprised when you get pushback like the parent's. If you find that "insulting", consider how it feels to be told to go through the work of filing dozens of most-likely-duplicate reports simply because Apple won't deign to allow searching existing reports. Regardless of whatever excuses they give for that, it sends a very clear signal about how Apple values the time of third-party developers.
- eridius 10y ago> The problem is that none of that is apparent to an outsider. What exactly isn't apparent? How Radar is the way things get done and you need to file a Radar if you want anything fixed? I'd think that's crystal clear given that every single Apple engineer you talk to will explain this to you.