I worked at Apple for many years, and I'm very aware of how Radar was used internally during my tenure. You're absolutely correct that Radar is taken very serio

I worked at Apple for many years, and I'm very aware of how Radar was used internally during my tenure. You're absolutely correct that Radar is taken very seriously at Apple. I won't go into detail, but what we see externally at bugreport.apple.com is almost nothing like the real thing. It was a big mistake for Apple to ask outside developers to use a bug tracking tool that purports to be a user interface into Radar. I would much prefer a ticket system like those used at other companies. If Apple engineers triage a ticket and decide to open a Radar, that process should be opaque to the outside world. Once Developer Relations made the decision to allow outside developers to create bug reports, Apple should have given us a modern, full-featured web interface. Instead, they gave us the ridiculous, brain-dead tool that you see at bugreport.apple.com, which looks like it was designed by an incompetent Cobol programmer (apologies to Grace Hopper).