I've encountered a similar situation where I never received an email or written letter (my contact information was correct in WHOIS). Suddenly I noticed I'm not

I've encountered a similar situation where I never received an email or written letter (my contact information was correct in WHOIS). Suddenly I noticed I'm not receive emails for the affected domain, I check the site and is down. I reach out to my registrar who tells me it's a new ICANN policy and that I should have gotten an email...