4 ms·
NameCheap did the same thing to me, except it was even worse because it was on a domain name I purposefully let expire (I didn’t want it anymore). But instead o
by deno 10y ago
NameCheap did the same thing to me, except it was even worse because it was on a domain name I purposefully let expire (I didn’t want it anymore). But instead of letting it expire with the Whois Guard data they changed it to my real data and essentially doxxed me right before it expired.
Here is the email I got from the support:
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Hello,
Thank you for contacting Namecheap Support!
Please accept our sincere apology for any frustration this issue may have caused you. Let us just clarify the issue: WhoisGuard protects domain contacts 7 days after expiration. After that WhoisGuard is disabled and depending on TLD contact details may or may not be displayed. Therefore these details are not mentioned in the quoted message. We would like to assure you that we have forwarded your feedback regarding the issue to the corresponding department and they will consider implementing it as soon as possible.
The TLDs provided below usually have their contact details revealed in 7 days: .us.com ; .de.com ; .pw ; .website ; .press ; .host ; .online ; .space ; .io ; .co ; .me ; .info ; .biz ; .link ; .xyz ; .site ; .london ; .club ; .design ; .rent ; .college ; .tech ; .cn.com ; .eu.com ; .gb.com ; .gb.net ; .uk.com ; .uy.com ; .hu.com ; .no.com ; .qc.com ; .ru.com ; .sa.com ; .se.com ; .se.net ; .za.com ; .jpn.com ; .ae.org ; .kr.com ; .ar.com ; .us.org ; .com.de ; .wiki ; .fans ; .com.se ; .gr.com ; .jp.net ; .la ; .rest ; .bar ; .ink ; .co.com ; .love ; .br.com ; .uk.net ; .hu.net ; .in.net ; .mex.com ; .theatre ; .security ; .protection ; .cloud ; .top ; .us ; .bid ; .trade ; .webcam ; .men ; .black ; .pink ; .blue ; .red ; .kim ; .shiksha ; .lgbt ; .poker ; .pro ; .accountant ; .download ; .loan ; .racing ; .win ; .review ; .date ; .party ; .faith ; .cricket ; .science ; .mobi ; .voto ; .vote ; .green ; .mom ; .porn ; .adult ; .vegas ; .global ; .sex ; .irish ; .bz ; .vc ; .game ; .asia ; .stream ; .com.bz ; .net.bz ; .com.vc ; .net.vc ; .org.vc ; .krd ; .film ; .one ; .sydney ; .melbourne ; .study ; .audio ; .blackfriday ; .christmas ; .click ; .diet ; .flowers ; .gift ; .guitars ; .help ; .hiphop ; .hiv ; .hosting ; .juegos ; .lol ; .photo ; .pics ; .property ; .sexy ; .tattoo ; .xxx
As a possible work-around it is possible to have an active domain removed from your Namecheap account. So if you have any non-expired domains in the account and you do not wish to renew them, you can just contact us and we will remove them. As a result, your contact details will be substituted with the ones of Namecheap and they will be shown in Whois.
Should you have any questions please do not hesitate to contact us again.
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Needless to say I won’t do business with any company that doesn’t take privacy of their customers seriously.
They don’t even warn you Whois Guard is about to expire.