4 ms·
Giving a shit
- mino 10y agoI see that exact model of ATM every day down the road from my home, and every time I wonder about the chain of decisions involved in producing it. It really blows my mind.
- mikestew 10y ago"Do usability tests." Does the author think that, in the case of the examples given, a lack of usability tests was the real problem? I'd bet a paycheck that in the "design meeting" for the pasta, the ATM, the education website, there was someone in that room verbally saying, "are you fucking kidding me?" And that person was soundly ignored...because no one else gave a shit. I once gave a shit. I still do. But I'm drowned out by those that don't give a shit, just want to do the minimum required to merit a paycheck, and go home. Sometimes I'm drowned out by someone who does give a shit, but doesn't know as much as they'd like to think. I can forgive that, and probably work with it. But those folks are much more rare. Most of the time it's because I'm one of the few in the room that gives a shit, or even knows enough to give a shit (as in, it doesn't have to be this way). I raise my objections, then remain silent. I'm generally not paid to ultimately make the decision, so I make sure that those who are paid to do so have as much information as I can give so as to allow an informed decision. Out of my hands at that point. Sure, I can raise my voice and stamp my feet, but that just makes me a bad team player. The boss wants it to suck, then let it suck; I get paid the same.