I recently flew internationally on United. They have this. You need a phone or iPad with the app and then you can pull up movies and shows. I flew round trip an

I recently flew internationally on United. They have this. You need a phone or iPad with the app and then you can pull up movies and shows. I flew round trip and it worked about 20% of one way and 0% the other way. I had counted on it so didn't bring books or any other entertainment and had to stare at the back of the seat in front of me for 14 hours with simmering hatred for United. One point: whereas before if the screen didn't work it was their responsibility, now they can blame your device and there's no real recourse. I get that the other built in screens are not perfect but I've only had a problem with it not working maybe 1 out of 30 flights. I ended up getting a 100 dollar voucher which will never be used since United is garbage.