I too have a couch from West Elm (not the Peggy). Don't know the name, because we fortunately got it gratis from my mother in law -- she has a matching twin but

I too have a couch from West Elm (not the Peggy). Don't know the name, because we fortunately got it gratis from my mother in law -- she has a matching twin but their recently downsized abode couldn't accommodate both. The couch itself looks nice but is a terrible failure for comfort. The rear pillows are above half as tall as a normal persons back requires, making lounging in it a chore unless you have enough pillows to prop you up. My mother in law suffers from the same button plight as the article suggests: they seem to pop off like overripe fruit. The worst part though is the flimsy legs. Every time I rise from my seat it makes a cracking sound like a wet twig. I know it will give out eventually, because the same couch at my in-laws' place is already propped up by a paint can in one legless corner. I can appreciate this article like not many I've read before. West Elm truly does suck.