Under German law (which seems to be applicable here unless they explicitly opted for something else) the liability shifts to the receiver as soon as it is hande

Under German law (which seems to be applicable here unless they explicitly opted for something else) the liability shifts to the receiver as soon as it is handed over to the shipping company. The idea is that the receiver could have picked it up themselves but chose delivery instead. It's a pretty old law that a usual person doesn't notice in their life because there are special rules to make everything right when a company ships to a consumer. Of course one also would need to check if they had any agreement on which shipping service or insurance to choose which was violated or if there is any applicable kind of negligence involved.