I'm not saying there needs to be a 1:1 relation. I'm saying that, if 40% of your users are connected on peak, you should have some number greater than 40% to su

I'm not saying there needs to be a 1:1 relation. I'm saying that, if 40% of your users are connected on peak, you should have some number greater than 40% to supply them. (Obviously, you can't account for abnormal spikes in usage). In a normal day, I shouldn't get a busy tone! In the same way, if you sell me an "unlimited" service, it had better be unlimited. I should be able to saturate my connection (with legitimate traffic; malicious users can (should?) be nuked from orbit) without being disconnected for "excessive" usage. Otherwise, It's not unlimited.