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Me too. For me it is because I moved country, and now my 2FA SMS won't work because my number changed. And there is no way around it, no 2FA no account. I mean
by snovv_crash 10y ago
Me too. For me it is because I moved country, and now my 2FA SMS won't work because my number changed. And there is no way around it, no 2FA no account.
I mean, yes, I understand security blah blah. But if I can send you a scan of my passport, which shows the same me as in most of the photos, surely that is an exception? And if I can reply to the same username@gmail.com too? But no, there is no way I can get to a human.
- robryan 10y agoI am a bit torn on this one. On one hand it makes sense that you shouldn't lose the account, on the other it opens 2FA up to social engineering. Recently I have been a lot more careful storing provided one time codes or the original QR code to prevent running into this.
- homakov 10y agoBest practice is to never use 2FA SMS
- snovv_crash 10y agoAgreed, but it was the best option available at the time.