For another take on the whole 'violated his users privacy': When you control a service like this it's very easy to forget that while it's casual and normal for

For another take on the whole 'violated his users privacy': When you control a service like this it's very easy to forget that while it's casual and normal for you to be able to see peoples information, to other people this is an awesome responsibility you've been entrusted with. Especially since it probably doesn't come up very often until it does, but by that point the cat is out of the bag. To help prevent a normalization of deviance, you should put in some kind of mechanism to remind yourself that customer data is private and handling it should be treated with extreme care. https://en.wikipedia.org/wiki/Normalization_of_deviance https://en.wikipedia.org/wiki/Normalization_of_deviance