4 ms·
> Don't worry too much about making your customer happy - worry about keeping their customer happy. How does this logic work for a consumer product?
by simplehuman 10y ago
> Don't worry too much about making your customer happy - worry about keeping their customer happy.
How does this logic work for a consumer product?
- techer 10y agoThe sale is just the beginning of the relationship.
- stephengillie 10y agoThe consumer's spouse, children, and boss number among their customers.