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Seeing as I've had a fair share of packages being "lost" by USPS I can shed some light on this matter. You typically get the round about from USPS. You can visi
by rickyc091 10y ago
Seeing as I've had a fair share of packages being "lost" by USPS I can shed some light on this matter. You typically get the round about from USPS. You can visit the post office where it's suppose to be, the workers and customers waiting in line will get annoyed at you. USPS will end up telling you that they'll take down your info and give you a call. When you receive the call, it's a courtesy call to give you a case number and tell you that they will look into it. Do they ever? Who actually knows...
The problem typically lies with the drivers and the sorting phase (getting onto a truck). Sometimes the workers will cut corners and forget to scan the package. It's faster to throw it on the truck than individually scan every box. As you can imagine some barcodes are messed up so they have to type it in manually. I've had packages show up for with an initial scan at the point of delivery location. I will say it's gotten a lot better these days, but it varies depending on facility.
So back to the problem... if they don't scan it from the sorting to the truck phase. The driver could just "lose" it on the truck or during the route. Sometimes it's accidentally and falls in a crevice somewhere. I've had a package show up a year letter. Other times it's blatant tampering.
I was shipping out an used iPhone, stupidly use the same Apple shipping box my new one came in, and it was MIA on the tracking for two days. The tracker just stated "enroute", then the package magically started moving again. A one day shipment took four days to complete. When my customer received the item, the phone was gone, but everything else was intact. I mean there was no doubt that the driver had stolen the phone. Resolution? None. USPS called me and said they would look into it. Never really learned what happened, but I'm guessing the driver is still out there somewhere plucking away at packages.
I've lost my fair share of packages with USPS. If I've learned anything, it's to ship with UPS if you really want to make sure it arrives at the destination. If you look at the shipping rates, USPS is the cheapest, followed by FedEx, then UPS.
- slavik81 10y agoIf you are shipping to Canada, the only decent option is USPS. Everyone else charges outrageous brokerage fees for handling customs.