I've dealt with the ICT department of Munich many times and was always impressed with their expertise and can-do attitude. This feeling of power and independenc

I've dealt with the ICT department of Munich many times and was always impressed with their expertise and can-do attitude. This feeling of power and independence is more valuable than any of the monetary calculations. Free software is about empowerment. The functionality required of office suites in government is usually simple. A simple office suite with dedicated people can create a happy working environment. I'm a daily witness of the drudgerous mindset that is the result of working with a locked down computer. It saps the will to live and makes people irritable and hostile towards the citizens they are meant to serve. Choosing freedom is the best option.