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> Zero newspapers allow you to change subscription term online. It’s 2017 and newspapers haven’t figured out web forms with radio buttons. Newspapers all have
by pdog 10y ago
> Zero newspapers allow you to change subscription term online. It’s 2017 and newspapers haven’t figured out web forms with radio buttons.
Newspapers all have digital departments, yet you can only cancel your subscription by calling a phone number...
- chinathrow 10y agoThat is, of course, by design. So the reference to "2017" or "digital departments" is moot - they want to make cancellation as cumbersome as possible. From a european view, I think this should be regulated: enable the same channel used for easy subscription also for easy cancellation.
- Semaphor 10y agoWe had some lawsuits about that in Germany (having to be able to cancel the same way you subscribed) where common sense won. Not sure how far implementation has gone though.