4 ms·
Our company has used 3 generations of polycom devices and they have all been terrible/unusable. Those units are just an IT nightmare because of how they are set
by wRastel27 10y ago
Our company has used 3 generations of polycom devices and they have all been terrible/unusable. Those units are just an IT nightmare because of how they are set up. The newer ones require two ethernet ports if you want them wired (because reasons?), and then also act as a weird computer joining the meeting. If you are in a room with a device, the room has to be invited and join the meeting, then you have to make sure that polycom device is set up with sound but that everything else in the room is muted or else the electronic Harpies will be unleashed. Then if you want screen sharing and video, since the video is regulated by the polycom but screen is shared on a laptop, you can potentially get the video in video in video recursive fun time which will result in fun buffering.
We have "quick" instructions on how to use these devices and they take up a whole page. Most of the devices are abandoned or just left there gathering dust while we use a simple Jabra speaker puck.
PS - Most of these experiences are with SfB. These devices are somehow worse with Webex.