They vote, yes, but do they buy? Do they significantly contribute to a company's economy (even potentially)? If they do, companies will be happy to spend time

They vote, yes, but do they buy? Do they significantly contribute to a company's economy (even potentially)? If they do, companies will be happy to spend time and resources in serving lighter versions of their content. But if they don't, there's no reason, from the POV of a company, to employ resources in something that doesn't generate revenue. If there's money, there's will.