Interesting read. Looks like Linux / Free Software is not the problem in itself but a lack of updates and bad drivers / hardware support and MS office file form

Interesting read. Looks like Linux / Free Software is not the problem in itself but a lack of updates and bad drivers / hardware support and MS office file formats broke their neck. But they have an organisational structure where demands from users get stuck between departments and improvements/testing does not work. Fixes and updates are not delivered on time and contain new problems. There is infighting between departments that have to account for their needs and this leads to local modifications that cause problems. Issues they found are printing, software bugs and problems displaying documents. Quite a big percentage (30-40%) still running KDE 3.5 and Ubuntu 10.04 with OpenOffice 2? 3? They had no Windows concept until 2012 and before that every department that wanted to use Windows had to roll their own and that led to installations without AD and updates. They still run XP and 2000 on 30% of Windows machines. They can also only pay below average and Munich is expensive so it's probably not a first choice for IT guys. Additionally they don't have a budget for new hardware.